for The World Bank

Helping the National Authority for Child Rights Protection and Adoption (NACRP) and all the County Directorates of Social Assistance and Child Protection (CDSACP) all around Romania in the process of deinstitutionalization of Large Residential Centers For Children.

Intro

We built the e-Cuib system together with the World Bank. The platform supports the National Authority for Child Rights Protection and Adoption (NACRP) and all the County Directorates of Social Assistance and Child Protection (CDSACP) all around Romania in the process of deinstitutionalization. The first step in this process is closing down the large residential centers for children, as it is detailed in the “National Strategy for protecting and promoting child rights 2014-2020”. 

The e-CUIB platform is based on the methodology described in “Guide to elaborate the individual closing plan of residential centers for children in Romania”, the result of a complex process that involved all the relevant shareholders: NACRP, all the CDSACP’s, active NGO’s in the child protection area and a great number of experts. 

According to the methodology, the process of deinstitutionalization must be centered on the children and should be planned taking into consideration their interests. In this direction, closing down the large residential centers must be complemented by the creation, development and consolidation of new social services and family-like residential alternatives.

The main objective of the closing of large residential centers is to improve the situation of the children and teenagers that live there. Aligned with this objective, no center must be closed down before there are better alternatives for children and teenagers. These solutions include the reintegration with their families (where possible), placement with a professional maternal assistant  or in small scale residential services (family like houses or apartments). 

The process of closing down the large residential centers for children is financed through EU funding, local budget and the national budget. 

 

The Goals

  • Close down all large residential centers for children (200+ centers)
  • Replace data collection on paper with data collection using a digital platform
  • Apply the methodology in a unitary way to all the targeted placement centers
  • Reduce or eliminate human errors associated with the data collection process
  • Generate final reports and documents automatically (center reports and children reports)

 

The Challenges

  • Collect huge amounts of data, on different dimensions
    • Children data: medical, social, family, education
    • Residential Center data: current situation, personnel 
    • Closing down plan: steps, financial data
  • Automate the process as much as possible: pre-fill information, remove redundancy
  • Multiple persons and roles involved in the data collection process
  • Create a self-managed platform

Solving problems

The objective of our customer, The World Bank, and their partners, NACRP and all the CDSACP’s is to generate a comprehensive and complete closing down plan that includes reports about the current situation in the large residential centers and the children living there. The plan is used to apply for funding to the EU, but also to local and national budgets.

e-CUIB Platform should have multiple functions. First of all it needs to help the centers to systematically collect vast amounts of data about every child in the center, about the center and about the working personnel in the center. Secondly, and the most important in the deinstitutionalization process, the e-CUIB Platform needs to automatically generate the institutional closing plan. This plan is used by managers of the large residential centers for children to apply to funding (EU funding). 

Testimonials

Emil Daniel Tesliuc

Senior Economist, Social Protection & Jobs
The World Bank

I can think of no better team to work with when it comes to product development. The support AB4 gave us through the last year was game changing for Medicai. They are not contractors, they are part of our team. We rely on their judgement for our most complicated decisions with regard to the product.

 

Vlad Grigoraș

Senior Social Protection Economist
The World Bank

I strongly recommend the AB4 Systems team for developing complex products that would require multiple operations such as: needs assessment, product design and development, UI/UX design, user research and interviews, software architecture and development, systems integration, data analytics and reporting, product management.

e-CUIB workflow

Proposed Solution

The e-CUIB platform takes advantage of technology to implement a software product around the project methodology. The users of e-CUIB are residential center supervisors, residential center personnel and also data collection consultants. 

The first main benefit of e-CUIB is that it greatly simplifies and accelerates the data collection process. e-CUIB users collect vast amounts of data on different dimensions: medical, social and psychological evaluations of children and personnel (16 instruments with 100+ indicators) and financial and organisational information about the institutions (21 instruments with 150+ indicators). 

The data collection process can take several weeks to months. It is important for users to have a clear overview of the whole process and to be able to correctly measure progress. 

The e-CUIB platform is very easy to use, it offers progress feedback to the users and automates repetitive tasks as much as possible. 

The second main benefit of e-CUIB is that it automatically generates the closing down plan, together with complete and comprehensive reports about the residential center and the children living there. With the closing down plan, the supervisors can directly apply to EU Funding.

Screenshots

The Tech We’ve Used

 

BACKEND

                  

INFRASTUCTURE

FRONTEND

   

DESIGN

Timeline

August 2017

Work starts on e-CUIB 1.0

October 2017

Training session in Poiana Brasov with large residential center managers from all over Romania

Decembrie 2017

e-CUIB 1.0 is launched

Early 2018

First large residential centers for children apply for EU funding with the documentation automatically generated by e-CUIB

April 2018

e-CUIB 1.0 is evaluated. Conclusions are that work needs to start on e-CUIB 2.0 that further automates the collection data process, especially editing data on the go. e-CUIB needs to become a self-managed platform, that has admin users (from NACRP or CDSACP’s) that can add/remove residential centers, activate/deactivate users, approve closing down plans and other administrative tasks

May 2018

e-CUIB 2.0 development starts

January 2019

e-CUIB 2.0 is launched

August 2019

Over 70 centers work with e-CUIB on their closing down plans

Some Numbers

CHILDREN EVALUATED

3.500+

LARGE RESIDENTIAL CENTERS USING E-CUIB

70+

BUDGED FOR CLOSING THE CENTERS

50M Euro

CLOSING DOWN PLAN

200+ pages

Technical Document

Want to get even deeper insights on e-CUIB? Type in your email
below and we’ll send it over to you.

See more of our work

Aurora Project

Aurora is the first real-time monitoring and evaluation system that allows social workers to identify vulnerable children and deliver a minimum social services package. 

SEE PROJECT

EIR – Ernst & Young

Ernst & Young has developed a methodology that gathers the required data from the bank and produces the monthly EIR reports (at the portfolio level and at the individual level).

SEE PROJECT

Medicai

AI Powered Radiology Platform. Medicai makes collaboration around medical imaging really easy with a cloud PACS, integrated DIICOM Viewer and messaging in the same place.

SEE PROJECT